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Shawn Hendrix
Decatur,AL
Summary
Highly motivated Sales Professional with sustained success in achieving and surpassing sales goals in a high stress environment. Excellent in maintaining customer relations and building new ones in a quick and proficient manner. Eager to learn and expand knowledge. Business to business sales and service is a passion of mine.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Licensed Insurance Producer
River Valley Insurance Group, LLC
Madison, AL
10.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Followed up promptly with interested clients to close sales.
Sales Representative
AT&T Mobility
Decatur, AL
09.2005 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Sales Manager
AT&T Mobility
Decatur, AL
03.2007 - 09.2008
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Held weekly meetings with Area Sales Manager to identify techniques to overcome sales obstacles.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Developed monthly team action plans and monitored progress.
Education
High School Diploma -
Calhoun Community College
Tanner, AL05.1995
Skills
- Network development
- Account servicing
- Lead prospecting
- Client Service
- Problem solving strength
- Customer Relations
Certification
- AT&T Business Certified
- Samsung SME
- PLE Training 100%
Timeline
Licensed Insurance Producer
River Valley Insurance Group, LLC
10.2022 - Current
Sales Manager
AT&T Mobility
03.2007 - 09.2008
Sales Representative
AT&T Mobility
09.2005 - 09.2022
High School Diploma -
Calhoun Community College
Business Sales Certified for AT&T
Point of contact for multiple business in area including Morgan County Sheriff's Office, Morris plumbing and more needing additional services or any related question.
Business Sales Certified for AT&T
Point of contact for multiple business in area including Morgan County Sheriff's Office, Morris plumbing and more needing additional services or any related question.