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Facundo Garcia
Miami, El Pinar
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Vendor Management Analyst
Altisource
12.2021 - Current
- Evaluating current processes to develop improvement plans.
- Producing detailed and relevant reports for use in making business decisions.
- Compiling research data and giving professional presentations highlighting finds and recommended optimizations.
- Reviewing internal systems and organized training plans to address areas in need of improvement.
- Working to build relationships with customers and build potential for additional sales.
- Offering each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaging customers in social conversations to create pleasant and easy shopping experience.
Sales Manager
Doña Martina Empanadas
02.2019 - 11.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Organized promotional events and interacted with community to increase sales volume.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM
- Revitalized product revenues to over 15% in one year
Sales Representative
Hampton by Hilton
Montevideo
11.2017 - 02.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Cultivated warm relationships with regular customers.
- Revitalized product revenues to over 10% in one year
Education
Marketing & Sales Specialist - Sales And Marketing Education
Instituto De Enseñanza Secundaria N1
Canelones, UY12.2018
Skills
- Priority management
- Strategic planning
- Policies and procedures
- Staff Management
- Business administration
- Verbal and written communication
- Sales and marketing
- Digital marketing knowledge
- Distributed computing familiarity
- Teamwork and Collaboration
- Problem-Solving
- Customer Care
Certification
- Marketing & Sales Specialist, INEFOP - 2017
- Marketing & Sales Training, Hampton by Hilton - 2018
- Content & Community Management, Universidad Galileo EDX - 2020
Languages
English, Spanish
Native language
Portuguese
Intermediate
B1
Italian
Elementary
A2
Timeline
Vendor Management Analyst
Altisource
12.2021 - Current
Sales Manager
Doña Martina Empanadas
02.2019 - 11.2021
Sales Representative
Hampton by Hilton
11.2017 - 02.2019
Marketing & Sales Specialist - Sales And Marketing Education
Instituto De Enseñanza Secundaria N1
Hobbies
Music, going to the gym, and spending time with my family.
Professional References
- Agustin Caltieri (Employer) - Doña Martina Empanadas El Pinar (091 899 738)
- Leonardo Ceppi (Supervisor) - Hampton Hilton Montevideo Carrasco (098 947 057)
- Dra. Beatriz Lemes (098 521 332)
Hobbies
Music, going to the gym, and spending time with my family.