Restaurant Hostess
Shogun Japanese Restaurant And Sushi Bar
09.2021 - 12.2021
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Hi, I’m
Haley Defore
Statesboro,GA
Summary
Energetic Hostess with experience in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and seating reservations. Energetic and proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Successful at working closely with servers to uphold standards of service.
Work History
Shogun Japanese Restaurant And Sushi BarMacon, GA
Restaurant Hostess
09.2021 - 12.2021
Job overview
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Answered customer questions and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Conducted dining room and server checks to assess readiness for expected customer loads.
Education
Slaton's Manor Jeffersonville, GA
High School Diploma
05.2023
University Overview
- HOPE Scholarship Recipient
- Professional Development: Office Management
- Ranked in Top 10% of senior class
- Extracurricular Activities: Competitive Archery, Culinary Arts, Painting & Drawing
- Clubs: Anime Club(founder), Smashing Arrows Archery Club
Skills
- Table Setting Arrangements
- Guest Greeting and Seating
- Warm and Welcoming
- Reservation Management
- Active Listening and Communication
- Guest Relations Management
- Seating Assignment Preparation
- Table Assignment Management
- Team Player
- Dining Customer Service
Timeline
Slaton's Manor
High School Diploma
Cooking
I love cooking, creating meals and recreating recipes in the kitchen.. That is definitely my Happy Place. I love trying new recipes and plating the dishes, it really is like a hobby and therapy all in one.