Hannah Nardolillo

Coeymans Hollow,NY

Summary

Fast, mostly visual learner seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills working well under pressure.

Highly motivated to support employers' daily goals and overall mission.

Overview

years of professional experience

Work History

Utilization Management Representative I

Anthem, Inc.

Albany, NY

08.2019 - 10.2019

Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
Devise or identify solutions for irregular requests and issues.
Performed prior authorization review of services requiring notification employing software systems e.g. Excel
Created case files for further review by nursing staff.
Use of Workday to manage personal time sheets.
Managed 50 or more calls per day.

Certified Nursing Assistant

St. Peter's Nursing And Rehabilitation Center

Albany, NY

07.2009 - 08.2019

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Employed time management skills based on daily varying workload.
Held compassionate and empathetic stance to advocate for patients, communicating their needs to nurses, managers, family members etc.
Awarded Heartbeat award thrice for compassion and teamwork.
Awarded CNA of the Year in 2018.
Top preceptor for unit

Education

Some College (No Degree) - Virtual Assistant

Virtual Assistant Internship

Remote

High School Diploma -

Ravena Coeymans Selkirk High School

Ravena, NY

06.2008

Skills

Office Support
Continuous Assessments
Accurate Documentation
Type 60 words per minute
Client Relationships
Appointment Coordination
Social Media Updating

Document and File Management
PowerPoint Presentations
Research and Analytical Skills
Multitasking and Time Management
Writing and Editing Skills
Transcription and Dictation

Timeline