Associate of Arts - Clinical Research Management Certificate
Washington University in St Louis
St Louis, MO05.2020
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MAHOGANY MOORE
O'Fallon,MO
Summary
Senior Analyst offering 20+ years in healthcare and 8+ years in business analysis, system configuration, QA testing, and project management. Technical abilities include SQL, SFTP, Micro-Strategies, SharePoint, EDI, and EPIC. Expert in business systems requirements, UAT testing, and end-user training. Manage enterprise applications, implemented process improvement initiatives, led system upgrades, and successful vendor management. Lead Implementations and delivered technical solutions to increase revenue and workplace efficiency.
Education
Bachelor of Arts - Organizational Studies/Industrial Psychology
Saint Louis University
St Louis, MO03.2019
Skills
- Microsoft Word, Excel, Access, Outlook, AS400, EPIC, PBS,
- Quality Assurance and Control
- Business Analysis
- Compliance understanding
- Reporting skills
- Research proficiency
- SQL, Tableau, Excel, Micro Strategies, Smart Sheet
- Information gathering
- Process management
- Audit support
- Compliance documentation
- Regulatory examinations
- Billing and collection procedures expert
- User Acceptance Testing (UAT)
- Business process reengineering
- Test implementation
Timeline
Sr Business Consultant/Sr Business Analyst
Sogeti
10.2022 - Current
Business Analyst II
Centene Corporation
01.2020 - 08.2023
Clinical Business Analyst
Washington University School Of Medicine
11.2000 - 01.2020
Associate of Arts - Clinical Research Management Certificate
Washington University in St Louis
Bachelor of Arts - Organizational Studies/Industrial Psychology
Saint Louis University
Work History
Sr Business Consultant/Sr Business Analyst
Sogeti
10.2022 - Current
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
- Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with stakeholders to define project objectives and criteria.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Mentored teams and streamlined multiple techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations
Business Analyst II
Centene Corporation
01.2020 - 08.2023
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Managed at minimum 3 state plans providing analysis, reporting, and troubleshooting issues.
- Collaborated with stakeholders to identify business needs and data sources
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Clinical Business Analyst
Washington University School Of Medicine
11.2000 - 01.2020
- Assisted investigation and risk management teams with fraud investigations and risk identification
- Stayed current with latest changes to applicable regulatory standards and company procedures
- Developed detailed documentation of system changes and modifications and followed change control procedures for assigned systems.
- Interviewed and observed clinical end users and business stakeholders to understand workflows, processes, business rules, and systems in use.
- Updated Excel spreadsheets with latest data to enhance strategic planning
- Supported and trained employees on compliance-related issues
- Reduced A/R by 30%
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Facilitated ongoing review of upcoming enhancements or system changes and coordinated with stakeholders to develop plans
- Served as application expert for troubleshooting, developing, and designing compelling solutions to business problems
Certification
- Data Analyst Training - 7/2022
Overview
23
23
years of professional experience
1
1
Certificate