Summary

Overview

Work History

Education

Skills

Additional Information

Timeline

Myron Orlando Cowan

San Antonio,TX

Summary

Enterprising District Manager successful in leading every facet of new and ongoing merchandising, sales, and service operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Responsible management professional well-versed in executing regional, divisional, and company priorities, ensuring sales and service readiness, and driving sales growth and profitability.

Overview

years of professional experience

Work History

District Merchandising Manager

Lowes

San Antonio, TX

08.2014 - Current

Placed key merchandising personnel in bottom performing stores
Quickly moved district overall performance from bottom of company to top 15th percentile within 10 months.
Lead captainship of Improvement Calls weekly for bottom performing stores in region from key metrics from Stack Ranking.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Increased and communicated store programs and standards to employees for SMART, In-stock, Safe & Clean.
Established effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements while leveraging payroll for year.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies, improve store's bottom line over 110% vs plan.
Mentor to new leaders in district and provides support during onboarding process, thus improvement of KPIs.
Assigned stretch assignments to cover and lead multiple stores during absence of store manager(s) while maintaining store's standards and meeting expectations.
Responsible for overseeing successful implementation and execution of all Merchandising Services activities within district of assigned retail stores.
Accountable for teams’ metrics and expectations including safety, quality, productivity and completion of assigned projects, furthermore; control overtime, payroll, and other expenses.
Developed and maintained courteous and effective working relationships with Store Managers and District staff
Prior positions held: Department Supervisor, Assistant Store Manager, Store Manager

Store Co-Manager

Wal-Mart, Inc

Athens, TN

09.2012 - 08.2014

Increased supervision and development opportunities for management and hourly Associates
Assisted in operations of store, communicating with management and associates on new company's directions.
Assisted in teaching processes (i.e. Alive in 5, Aisle Location, Feature Management, Backroom organization, etc) clearer to shift, assistants, zone, and department managers.
Ensures compliance with company, state, and federal policies and procedures.

Store General Manager/Human Resource Manager

Sears, Roebuck, and Co

Austin, TX

05.2008 - 09.2012

Motivated employees through special events, incentive programs and constructive feedback.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
Supervises 120 associates in $22.2 million store.
Held Assistant Store Manager positions, Sales, Operations; District Operations

Education

MBA - Business Management, Human Resources

University of New Orleans

New Orleans, LA

07.2008

Bachelor of Science - Athletic

University of West Alabama

Livingston, AL

05.2006

High School Diploma -

North Jackson High School

Stevenson, AL

05.2004