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Owen Conner
Lake Charles,LA
Summary
With experience in a handful of different jobs, I have developed a well-rounded understanding of a professional work environment. An understanding that has helped develop an admirable work ethic for a variety of tasks and problems. I enjoy hard work and new situations, and I am excited at the opportunity for a new experience
Overview
2
2
years of professional experience
Work History
Host/Restaurant Busser/Restaurant Expo
121 Artisan Bistro
Lake Charles, LA
05.2022 - Current
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Recorded available tables after seating each party using specialized seating software.
- Documented reservations and communicated changes to guests.
Receptionist
Academic Affairs At University Of Holy Cross
New Orleans, LA
08.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- I kept the reception area clean and neat to give visitors a positive first impression.
- Confirmed appointments communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Oversaw inventory materials monitoring, requisitions, and supply re-stocking.
- Supported various administrative duties by proofreading, transcribing, and invoicing.
- Kept records in CRM to maintain customer data.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
Warehouse Worker/Cashier
Currie & Son Feed And Gardening Center
Lake Charles, LA
04.2021 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Performed general housekeeping and cleaning tasks.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Warehouse Worker/Cashier
Currie & Son Feed And Gardening Center
Lake Charles, LA
05.2020 - 08.2020
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Performed general housekeeping and cleaning tasks.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Cashier/Server
Stonefired Pizzeria
Lake Charles, LA
05.2019 - 08.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Saint Louis Catholic High School
Lake Charles, LA05.2021
Skills
- Customer Satisfaction Promotion
- Professional Relationships
- Customer Relations
- Problem Detection and Resolution
- Suggestive Selling
- Operational Efficiency
- Guest Satisfaction
- Billing and Payment Processing
- Creative Solutions
- Organizing Supplies
- Complaint Handling
- Task Mastery
Timeline
Host/Restaurant Busser/Restaurant Expo
121 Artisan Bistro
05.2022 - Current
Receptionist
Academic Affairs At University Of Holy Cross
08.2021 - 04.2022
Warehouse Worker/Cashier
Currie & Son Feed And Gardening Center
04.2021 - 08.2021
Warehouse Worker/Cashier
Currie & Son Feed And Gardening Center
05.2020 - 08.2020
Cashier/Server
Stonefired Pizzeria
05.2019 - 08.2019
High School Diploma -
Saint Louis Catholic High School