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Sam Shear
Tampa,FL
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent customer service. Motivated to learn, grow and excel in sales and customer relations. Excellent reputation for resolving problems and improving customer satisfaction. Outgoing, energetic and driven team player with a cheerful and calm disposition. Although I have only worked in the food service industry, I am very knowledgeable about cars in general, and Tesla vehicles in particular. I would love to have the opportunity to work for such a innovative company.
Overview
3
3
years of professional experience
Work History
Line Server
Ciccio Restaurant Group
01.2022 - Current
- Assisted cashiers with processing customer payments and documenting orders.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Took customer orders and prepared take-out items.
- Rung up purchases, gave change and issued receipts.
- Provided exemplary service to students, staff, and visitors.
Counter Server
Pane Rustica Bakery & Cafe
07.2019 - 09.2021
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Managed multiple tasks in high-volume environment.
- Used cash register to perform cash, credit and debit transactions per day.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Processed customer orders and accurately entered into order system.
- Provided information regarding promotions and menu items.
- Delivered items to guest tables and addressed and requests.
- Took and processed customer orders.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
Education
GED -
Plant High School
Tampa, FL04.2022
Skills
- Customer Relations
- Customer Needs Assessments
- Billing and Payment Processing
- Wait Staff Support
- Customer Satisfaction Promotion
- High-Volume Environments
- Customer Preferences
- Critical Thinking
- Restaurant Operation
- Suggestive Selling
- Guest Satisfaction
Timeline
Line Server
Ciccio Restaurant Group
01.2022 - Current
Counter Server
Pane Rustica Bakery & Cafe
07.2019 - 09.2021
GED -
Plant High School