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Sarah Snitzer
Soquel,CA
Summary
Responsible and dedicated worker with experience in fast-paced retail, food, and customer service oriented environments. Professional and friendly with strong customer service and sales abilities. Experience with pouring beer and wine, food-running and hosting.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Boardwalk Bowl
Santa Cruz, CA
05.2021 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained cleanliness and organization of front desk area, counters, tables and lanes.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Scheduled, coordinated and hosted parties, sticking to fine details to ensure guests had fun and smooth-running experiences.
Deli Clerk
Safeway
Santa Cruz, CA
01.2020 - 11.2020
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
- Handled busy, fast-paced situations and large numbers of customers while remaining professional and calm.
Mendocino Farms LLC
San Jose, CA
06.2019 - 09.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted and maintained relationships with regular customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
CASHIER
Petsmart
San Jose, California
07.2017 - 01.2018
- Welcomed customers and provided excellent customer service. Helped customers find specific products, answered questions and offered advice.
- Efficiently scanned items and rang customers up. Troubleshot and resolved issues with cash registers, card scanners and printers.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Faced and organized entire store, keeping floors tidy and shelves stocked.
SWIM INSTRUCTOR
Camden Community Center
Jose, California
07.2016 - 06.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively watched over swimmers being quick to identify those in distress.
- Taught daily swim instruction to students varying in ages and skill levels.
Education
Bachelor of Arts - Psychology
University of California Santa Cruz
Santa Cruz, CA06.2022
High School Diploma -
Branham High School
San Jose, CA06.2017
Skills
- Customer Service and Guest Satisfaction
- Cleaning and Sanitizing
- Food Safety Standards
- Menu Memorization and Presentation
- Age Verification
- Conflict and Complaint Resolution
Timeline
Front Desk Associate
Boardwalk Bowl
05.2021 - 12.2021
Deli Clerk
Safeway
01.2020 - 11.2020
Mendocino Farms LLC
06.2019 - 09.2019
CASHIER
Petsmart
07.2017 - 01.2018
SWIM INSTRUCTOR
Camden Community Center
07.2016 - 06.2017
Bachelor of Arts - Psychology
University of California Santa Cruz
High School Diploma -
Branham High School