Summary

Overview

Work History

Education

Skills

Timeline

Stacey Riley

Clive,IA

Summary

Successful Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.

Overview

years of professional experience

Work History

Real Estate Assistant

Bergkamp, Hemphill And McClure, P.C.

Adel, Iowa

12.2020 - Current

Maintained efficient office operations by handling errands and administrative functions.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Prepared title commitments, title policies and affidavits.

Property Management Administrative Assistant

515 Real Estate

Ankeny, Iowa

01.2019 - 12.2020

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Conducted invoicing and investigated accounts receivables discrepancies.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Volunteered to help with special projects of varying degrees of complexity.
Maintained clean reception area to promote positive, professional environment for clients.
Liaised between clients and vendors and maintained effective lines of communication.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Updated ledger tracking daily.
Updated Buildium daily (Accounting program)
Daily internal/external banking transfers and deposits

Executive Administrative Assistant

KCCI-TV

Des Moines, Iowa

02.2015 - 09.2018

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and updated schedules for executives.
Used software to coordinate meetings, appointments and tasks senior executives.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Scheduled appointments and handled calenders for senior leadership.
Prepared presentations, materials and documentation for use executives in meetings and engagements.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Transcribed phone messages and relayed to appropriate personnel.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
Offered assistance, collaboration and clerical support to auditors throughout entire review process.
Implemented updated policies and practices for organization and monitored effect.
Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Organized and coordinated conferences and monthly meetings.
Created expense reports, budgets and filing systems for management team.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Trained junior office staff in correct procedures and reporting requirements.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Researched, proposed and implemented vendor agreements to decrease costs and improve services.

Administrative Assistant

Wells Fargo Home Mortgage

Des Moines, Iowa

01.2012 - 02.2015

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Coached new employees on administrative procedures, company policies and performance standards.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Arranged rapid office equipment repair and maintenance with vendors.
Maintained staff directory and company policy handbook for human resources department.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.