We love knowing who’s finding Bold.pro useful! Are you…?
(1 of 2)
TRAVIS TRUEBLOOD
Memphis,MO
Summary
Versatile manager focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments. Highly dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Regional Claims Manager
Crop Risk Services
Decatur, IL
01.2018 - Current
- Determine proper course of action for claims processing
- Document and communicate timely claims information while supporting accurate outcomes
- Champion insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times
- Train/coach 6 area claims supervisors and 56 claim adjusters to ensure compliance with company policies and procedures
- Lead and encouraged a high performing culture of service and teamwork for a growing and diverse workforce
- Help promote IT innovations to increase efficiencies
- Work closely with sales managers to help achieve growth plans
- Manage $3,500,000 payroll and yearly/monthly expenses
- Performed statistical analyses to gather data for operational and forecast team needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Claims Supervisor
Crop Risk Services
Decatur, IL
04.2014 - 01.2018
- Assign Claims in region analyzing workload of Adjusters to ensure claims will be able to be worked efficiently and in a timely manner
- Audit adjuster's expense reports
- Train Adjusters Complete yearly performance evaluations
- Communicate with Market Rep and Agents
- Provide claims updates at Farmer/Agent meetings
- Work with Regional Claims Manager in putting together and presenting Adjuster Schools
Claims Adjuster
ADM Crop Risk Services
Decatur, IL
04.2012 - 04.2014
- Complete field inspections
- Analyze maps and aerial photographs
- Measure fields and storage structures
- Effectively communicate loss determinations to customers
- Perform fact-finding regarding crop damage, recording information, and transmitting information to accurately determine potential indemnities
- Appropriately follow regulatory rules, regulations, and procedures set forth by RMA
Night Manager
J's Foods
Memphis, MO
05.2009 - 05.2012
- Overseeing evening staff operations and closing procedures
- Distributing money to checkers
- Documenting new merchandise Assisting customers
- Assure merchandise is properly stocked
- Addressed customer complaints and issues regarding service delivery
Education
Master of Business Administration - Business Administration And Management
Western Governors University
Salt Lake City, UT07.2018
Bachelor of Science - Business Management, Business, Management and Communications
Western Governors University
Salt Lake City, UT07.2013
Skills
- Integrity
- Professionalism
- Self-starter
- Flexible thinker
- Leader
- Problem solving
- Process improvements
- Strategic planning
- Recruitment and talent management
- Customer service
- Teamwork / Collaboration
Certification
- CAPP license
- Acknowledged as an Emerging Leader by the Crop Insurance Reinsurance Bureau
- Managing at AIG Management Program
Affiliations
- Board of Directors Member, Scotland County Hospital, 2022 to Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Good leaders don't make excuses. Instead, they figure out a way to get things done.
Jocko Willink
Timeline
Regional Claims Manager
Crop Risk Services
01.2018 - Current
Claims Supervisor
Crop Risk Services
04.2014 - 01.2018
Claims Adjuster
ADM Crop Risk Services
04.2012 - 04.2014
Night Manager
J's Foods
05.2009 - 05.2012
Master of Business Administration - Business Administration And Management
Western Governors University
Bachelor of Science - Business Management, Business, Management and Communications
Western Governors University