5 Common Insurance Interview Questions & Answers

When I first started working in insurance, cold calling was one of the most difficult aspects of the job because engaging people over the phone can be challenging. However, I worked closely with more experienced teammates to learn an effective sales pattern. Specifically, I learned not to lead with a sales pitch but to describe the benefits of insurance as a safety net when disaster strikes.I also learned to strike up a conversation with potential clients, build rapport and listen to their concerns. That way I could tailor my approach and the package I offered to meet their needs. I have found these tactics to be very effective for making sales and building a loyal customer base, and I look forward to bringing these skills to your team.

Hearing “no” for an answer is inevitable in insurance, and I view such scenarios as opportunities to learn about people’s interests and apprehensions. Above all, I strive to maintain a positive relationship with potential clients. Even if an individual initially is disinterested in buying an insurance policy, I have learned that if I strike up a conversation, I can encourage the person to discuss his or her concerns. Then, I can adjust my offer to make it more appealing. My sales approach means that even if some people choose not to sign up for a particular policy during the first conversation, they will remember their experiences with me in a favorable light and may come to my company in the future.

I create and sustain positive relationships with customers by maintaining open lines of communication. If clients have questions or problems, I make a point of following up and providing well-researched answers. I view it as my duty to demonstrate integrity in all of my sales. I seek to answer questions honestly and solve problems rather than offer misleading misinformation. I uphold client trust by maintaining confidentiality. I do not reveal sensitive or personal information to other clients, coworkers, friends or family, and I consider silence to be the better part of discretion.

Currently, I hold a state license as an insurance provider, and I also have gained my Associate in General Insurance designation. I am always interested in improving my insurance practice, so I participate in training programs and continuing education whenever I can.

I first found a job in insurance partly because it was a booming industry in which I could network and work closely with a wide variety of people and offer an essential service to customers. I want to bring that passion to your company, where I hope to be in a position to grow over time and gain more experience in the insurance field. I want to put my marketing skills to use to support the company and increase your base of loyal customers. It is important to me to be a part of a supportive, forward-thinking team.