6 Common Benefits Specialist Interview Questions & Answers

I carefully use my personal planner and spreadsheet processors. When I am trying to coordinate multiple responsibilities, I find being able to make notes and record date information makes it far easier to accomplish each task successfully and move on to other work. I am usually pretty strong at keeping information straight, but when I recognize that there is potential for overlap between different accounts or cases, I use a spreadsheet to ensure everything remains organized.

While I have never been in a position that required me to follow federal policies, I have ample experience with research from when I was working in sales. Learning how different areas have different needs and what concerns different clients possibly had, as well as taking appropriate approaches, really prepared me for incorporating restrictions into how I do my job. I am certain that I will be well-qualified to follow the guidelines that are in place.

I have plenty of experience working in an office environment, so administrative tasks are no problem for me. My very first job was as a receptionist, which required me to keep different documents organized and deliver them to the appropriate destinations. As my career advanced, I also began creating documents, placing orders, and performing other advanced administrative tasks that I am now very familiar with and will be able to do without any issues.

I am actually interested in entering the benefits specialist field because of the previous accounting position I held. When I became an accountant in an office setting, I realized that this was the kind of work that I was interested in. We were completely responsible for the firm’s finances, so I believe I certainly would be able to tackle the compensation and benefit management tasks that I would face in the benefits specialist position.

When I was working as a receptionist, I faced communication tasks nearly constantly. I am familiar with communicating through email, over the phone, and tactfully face to face. I was responsible for answering questions and directing clients, which are both tasks that I believe will translate well into the benefits specialist position as I interact with other employees. Additionally, all my experience in an office environment has prepared me for the corporate interpersonal communication that is necessary.

While I am not interested in remaining a benefits specialist permanently, I certainly believe I belong in the human resources field and have a knack for the more mathematical applications of this industry. I anticipate staying in this benefits specialist position for several years and hope I will be able to advance to a higher human resources position.