5 Common Communications Assistant Interview Questions & Answers

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert Last Updated: April 13, 2022

Our customers have been hired at: *Foot Note

Your resume has been fine-tuned to showcase your attention to detail and infused with statements that reflect your integrity, abilities, and personality. The cover letter you submitted was updated and modified to fit the focus of the job you applied for. Clearly your efforts paid off, because you have been selected to meet with management for a face-to-face interview. However, this doesn’t mean the hard work is over. In fact, it has just begun.

Your face-to-face interview is your one chance to demonstrate your industry knowledge. It is a priceless opportunity to go into more detail about your past job experience and qualifications. Because you only have one occasion to impress, it is critical that you prepare the right way. While studying general questions is important, focusing on more industry specific topics can be incredibly advantageous. What follows are five common communications assistant interview questions to help you get ready.

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5 Communications Assistant Interview Questions & Answers

Can you tell me about a time when you were able to communicate successfully with someone?

At my most recent place of employment, I was tasked with coordinating management meetings, which wasn’t a simple job. It required me to collaborate with several parties and verify availability, location, and agenda. On one occasion an individual who needed to attend management training was out of town until the evening before the scheduled meeting. I contacted him outside of regular working hours, even though I was off the clock, and gave him all of the necessary information. The following day everyone was in attendance and the meeting went off without a hitch.

What is your experience in managing conflict?

In two of my previous jobs I was an office manager, which meant I worked with several parties to coordinate meetings and gatherings. There were several times where schedules didn’t align and I was tasked with trying to find a solution for everyone. I learned that compromise is essential to successful performance in this type of role. When a conflict would arise regarding meeting scheduling, I would take my time to hear and understand all sides before reaching a consensus and making a final decision.

What skills and abilities do you think are most important in a communications assistant role?

I would have to say organization and communication. First, organization is critical to keeping information stored in a manner that is accessible and convenient. When a person is in charge of making phone calls, arranging meetings, filing important documents, and disseminating classified information, organization is of utmost importance. Second, an assistant must understand how to communicate interpersonally in order to be successful, prompt, and informative in transmitting information to involved parties. I think a person with these skills is likely to be the most successful in this role.

Have you ever worked with media or written press releases?

I have. In my previous job I was given information about the company’s products and upcoming sales, and was tasked with formulating this content into something that was readable, intriguing, and informational. These opportunities helped me to realize and improve my writing skills. I was able to see how important it is to write content that is concise while still providing the public with valuable details and education.

Does this position help you with your long-term career goals?

Definitely. One reason this particular position caught my eye is because of the potential here for advancement opportunities. I am aware that beginning a career as a communications assistant means I will be dealing primarily with administrative work. However, I also recognize that through hard work and dedication I will attain opportunities for me to assume a higher role, where I may be responsible for participating in research studies, managing group projects, and preparing detailed agendas for executive management. I hope to do what it takes to achieve a position where I can utilize what I have learned in the communications assistant role to be a leader in management.

These are just five of the many communications assistant interview questions you may be asked during your face-to-face meeting. While you may be tempted to focus your study and preparation on general topics, remember that industry-specific topics are equally as important. Your active efforts to familiarize yourself with the common practices and necessary skills related to your profession are an excellent way to show a hiring manager your dedication to the job.

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