Business Operations Manager Resume Examples & Templates
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Business operations managers play a critical role in ensuring that an organization runs smoothly and efficiently by overseeing its day-to-day operations, managing resources effectively and driving continuous improvement initiatives.
Browse our professionally crafted operations manager resume examples and tips to craft a winning resume that sets you apart from the competition.
Start by editing this operations manager resume template, or explore our 40+ resume templates to find the best one for you.
Business operations manager resume example (text version)
Sasha Swift
Milwaukee, WI 53201
555 555 555
(555) 555-5555
example@example.com
Skills
- Risk analysis and management
- Budgeting and forecasting
- Project development and life cycle
- Workflow planning
- Management information systems
- Cost reduction strategies
- Contract review and recommendations
- Conflict resolution
Education
Milwaukee Career College Milwaukee, WI
BBA Business
Professional Summary
Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic plans and sales objectives set forth by management. Develop policies to keep the organization’s budget low including operations, maintenance and labor costs.
Work History
December 2016 – Current
FRG Technologies – Milwaukee, WI
Operations Manager
- Direct day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and an eight-member team with related direct reports.
- Amplify organizational quality standards by delivering 18% increased quality during a three-year timeframe.
- Maximize productivity and management systems by establishing specific goals and managing operations.
- Plan, organize and direct distribution operations to ensure optimal return on investment for the company.
June 2014 – December 2016
Addison Group – Milwaukee, WI
Assistant Operations Manager
- Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
- Maintained up-to-date on business operations as well as positive and negative impacts, improving productivity by 45%.
- Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
September 2011 – May 2014
GitHub – Milwaukee, WI
Operations Associate
- Managed daily office operations, including 25 client accounts, supply inventory and record management.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Developed recordkeeping systems for 100 employees’ records and company documents to optimize operations and reduce project lags.
Important resume sections
Contact details
Contact details are a crucial component of your operations manager resume. Make sure to include your full name, phone number, email address and mailing address. If applicable, consider adding links to your professional social media profiles or personal website. Ensure that your contact information is accurate and up to date. See how to write a resume for additional tips and examples.
Personal statement
A personal statement, also known as a resume summary, is an opportunity to showcase your personality, values and career goals to potential employers. Your personal statement should be concise and impactful, highlighting your unique strengths and qualifications as an operations manager.
Here is a sample operations manager resume summary:
“Experienced business operations manager with a proven track record of optimizing organizational efficiency, driving cost savings and enhancing profitability. Adept at strategic planning, process improvement and team leadership to achieve business objectives. Skilled in resource allocation, performance monitoring and risk management to ensure operational excellence. Strong communication and stakeholder management abilities, with a focus on fostering collaboration and driving results.”
Include your years of experience, one or two professional accomplishments and your strongest job-relevant skills.
Skills
Your operations manager resume skills section is critical for showcasing the qualifications that make you a great fit for the role.
Include a balance of hard skills (i.e., budgeting, project management and data analysis) and soft skills (i.e., leadership, problem-solving and conflict resolution).
A well-crafted and balanced skills section can help you stand out as a qualified candidate. See our operations manager resume samples for additional ideas of skills to include on your resume.
Work history
The work history section of your operations manager resume provides a detailed overview of your professional experience. It should include your previous job positions, job titles, dates of employment and three bullet points with quantifiable accomplishments. Start with your most recent position and work backward chronologically.
Make sure your operations manager resume highlights your leadership and management skills, as well as any notable achievements, such as successful business initiatives, increased revenue or cost savings.
Tailor your work history section to the job description and emphasize how your past relevant work experience aligns with the position’s requirements. A well-crafted work history section can demonstrate your expertise and differentiate you from other candidates.
Education
A well-crafted education section can demonstrate your expertise and qualifications as an operations manager. Start with your highest degree or qualification, including the school, degree title and completion date.
Make sure to highlight any academic achievements or notable projects. Remember to tailor your operations manager resume education section to the job description and emphasize how your education and training relate to the requirements of the manager position.
A business operations manager typically needs at least a bachelor’s degree in business administration, management, operations management or a related field. Some employers may prefer candidates with a master’s degree or MBA, especially for senior-level positions or roles in larger organizations.
See why MyPerfectResume is a 5-star resume builder
Action words for your resume
Strong action words emphasize your skills and achievements clearly and confidently. Combine these verbs with measurable achievements to highlight your abilities in your operations manager resume.
Here’s a short list of action words for a business operations manager resume:
- Manage
- Negotiate
- Build
- Implement
- Initiate
- Oversee
- Develop
- Cultivate
- Select
- Promote
- Conduct
- Establish
- Supervise
- Collaborate
Our Resume Builder can assist you in quickly and effortlessly creating a manager resume. Utilize our expert suggestions as you construct your resume, and download the final product when you are pleased with it.
Best skills for your resume
Include your job-relevant skills in a dedicated section in your operations manager resume to demonstrate your value and expertise.
A few management skills to include in your operations manager resume are:
- Project management
- Budgeting and financial management
- Data analysis
- Sales forecasting
- Strategic planning
- Marketing strategy development
- Risk management
- Quality assurance
- Supply chain management
- Inventory management
- Employee training and development
- Performance management
- Conflict resolution
- Technical proficiency
- Process improvement
- Regulatory compliance
- Information technology
- Sales management
- Business development
- Customer relationship management
With 800+ resume examples available, we can help you craft your perfect operations manager resume. See our operations manager sample resume for additional guidance.
Certifications for a business operations general manager resume
Business operations managers may include various certifications on their resumes to demonstrate their expertise and qualifications in specific areas of operations management. Some relevant certifications for operations managers include:
- Certified Manager (CM)
- Project Management Professional (PMP)
- Certified Six Sigma Black Belt (CSSBB)
- Certified Supply Chain Professional (CSCP)
- Certified in Production and Inventory Management (CPIM)
- Certified Business Process Professional (CBPP)
- Certified Operations Professional (COP)
- Certified Lean Six Sigma Professional (CLSSP)
Including relevant certifications on a resume can enhance the credibility of operations managers and demonstrate their commitment to continuous learning and professional development. See our resume sample for an operations manager for an example of how to format this section.
Pair your resume with a matching cover letter
FAQ
What skills should I list on my business operations manager resume?
Your operations manager resume should showcase your leadership abilities, communication skills, problem-solving capabilities and strategic thinking. Additionally, include technical skills relevant to your industry, such as project management software or data analysis tools.
Here are some skills you may want to consider listing on your operations manager resume:
- Strategic planning: Ability to develop and execute strategic plans to achieve organizational goals and drive business growth.
- Process improvement: Proficiency in identifying inefficiencies, optimizing workflows and implementing process improvements to enhance operational efficiency.
- Financial management: Understanding of financial principles, budgeting and cost management to maximize profitability and control expenses.
A strong work ethic, adaptability and the ability to motivate and inspire a team are also valuable skills for a manager to possess.
How do I include operations manager experience on my resume?
When including operations manager experience on your resume, it’s essential to effectively showcase your achievements, responsibilities and contributions in previous roles.
This can include metrics such as revenue growth, cost savings, increased productivity, or improved customer satisfaction. Use specific numbers and percentages to demonstrate your impact on the business.
Additionally, highlight any successful projects or initiatives you have led, showcasing your ability to strategize, plan and execute business goals. It is also important to highlight any awards or recognition received for outstanding performance.
See what to put on a resume for additional guidance and examples for each section of your resume.
What is the best format for a business operations manager resume?
The best resume format for a business operations manager is typically chronological, which highlights your work experience, starting with your most recent position and moving backward in time.
Here’s why the chronological resume format is suitable for a business operations manager resume:
- Emphasis on experience: As a business operations manager, your work experience and accomplishments are key indicators of your qualifications and suitability for the role. The reverse chronological format allows you to showcase your career progression and highlight your most relevant and recent achievements first.
- Easy to follow: Recruiters and hiring managers are accustomed to reviewing resumes in reverse chronological order, making it easy for them to navigate and understand your professional history. This format ensures that your most recent and relevant experience is prominently displayed, quickly capturing the reader’s attention.
- Demonstrates career growth: By presenting your work experience in reverse chronological order, you can demonstrate your career growth, increasing levels of responsibility, and progressive leadership roles over time. This chronological progression can enhance your credibility and qualifications as a business operations manager.
Ensure that your resume is well-organized, visually appealing, and easy to read to make a strong impression on potential employers in the field of operations management.
What should an operations manager resume look like?
An operations manager resume should be professional and polished, with a clear layout that allows recruiters and hiring managers to quickly assess your qualifications and experience.
Use a clean and professional font (e.g., Arial, Calibri or Times New Roman) and ensure consistent formatting throughout the resume. Use bullet points for readability and avoid dense paragraphs of text. Use bold or italicized text to highlight section headings or key achievements.
Emphasize your leadership and management abilities throughout your resume, particularly in your work experience section. Describe how you led teams, mentored staff and implemented initiatives to drive performance improvements and achieve business objectives.
See what a resume looks like for additional design and formatting tips from career experts.
Best practices
- Use measurable achievements to describe your management skills and experience. For example, “Implemented process improvements that resulted in a 20% increase in operational efficiency within six months, leading to annual cost savings of $200,000.”
- Use action words to make an impact on your operations manager resume.
- Tailor your resume to your target business operations manager job.
- Use keywords from the job description throughout your operations manager resume.
- Format your manager resume so that it is easy to read by applicant tracking systems (ATS) and human eyes.
- Lie about your management experience and skills.
- Boast about your “incomparable” management abilities. Instead, provide concrete examples of your experience overseeing processes, managing resources, optimizing workflows and ensuring compliance with regulatory requirements.
- Include irrelevant personal information such as your ethnicity and age.
- Add skills and experience that do not pertain to an operations manager resume.
- Forget to proofread. An operations manager resume with errors is unprofessional and will be discarded.
Interview tips
Learn about the company before your interview.
Researching the business before interviewing for an operations manager role is essential for demonstrating your interest in the company and preparing to discuss how you can contribute to its success. Here are some key areas to research:
- Organizational structure: Learn about the company’s organizational structure, including key departments, leadership team and reporting relationships. Understand where the operations function fits within the organization and how it interacts with other departments.
- Operational processes and technologies: Gain an understanding of the company’s operational processes, systems and technologies. Research any proprietary software or tools used in operations management and familiarize yourself with industry best practices.
- Company goals and initiatives: Learn about the company’s strategic goals, initiatives and priorities. Understand how the operations function contributes to achieving these goals and how you can align your skills and experience with the company’s objectives.
By conducting thorough research on these areas, you’ll be better prepared to discuss how your skills, experience and qualifications align with the company’s needs and how you can make a valuable contribution as an operations manager. See our job interview guide for additional tips.
Practice at home.
Ask a trusted person, someone who can provide genuine feedback, to help you practice behavioral interview questions such as:
- What Is the Biggest Mistake You’ve Made?
- What Is the Most Significant Contribution You Made to the Company During a Past Job or Internship?
- What Do You See Yourself Doing in 10 Years?
Also, prepare for job-specific questions, including:
- How do you approach strategic planning and goal-setting to ensure alignment with organizational objectives?
- How have you identified inefficiencies and implemented solutions to improve efficiency?
- Can you provide an example of a time when you successfully led a cross-functional team or project to achieve a specific business objective?
- Can you discuss your experience with budgeting, financial management and cost control in business operations?
- How do you foster collaboration and communication across departments to ensure smooth operations and achieve organizational goals?
Practice your answers and body language. Ask your partner for feedback and jot down your best answers. Being prepared will boost your confidence during the manager position interview.
Prepare questions for your interview.
Asking questions during a job interview for a manager position demonstrates your interest and engagement in the role. Be sure to inquire about the company culture, team dynamics and opportunities for growth.
Here are a few examples of questions you can ask during a business operations manager interview:
- Can you tell me more about the company’s goals and priorities for the business operations function in the coming year?
- How does the operations manager role contribute to achieving the company’s strategic objectives?
- Can you describe the day-to-day responsibilities and key challenges of the operations manager role?
- What resources and support are available to the operations manager to ensure success in the role?
- How does the company measure success and performance in the business operations department? What key performance indicators are used?
To learn more about how this role fits into your career goals, use open-ended questions (How, What, Why) and allow the interviewer to answer before moving on to the next one.
Gather your references.
As an operations manager, it’s important to gather references before a job interview. Reach out to former colleagues, supervisors, or even direct reports who can vouch for your skills and experience. Having a strong list of references can help demonstrate your management abilities and increase your chances of landing the job.
Cover letter examples for the next step in your business operations career
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Sources
- U.S. Bureau of Labor Statistics. Occupational Outlook Handbook. 11-0000 Management Occupations (Major Group)
- U.S. Bureau of Labor Statistics. Occupational Outlook Handbook. Management Occupations
- U.S. News & World Report. Article. Business Operations Manager Overview
- U.S. News & World Report. Article. Business Operations Manager Salary
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Operations Manager Resume Example
Kellie is a Certified Professional Resume Writer with extensive experience in digital media. She is passionate about helping job seekers navigate their careers. She earned a B.A. in English and writing from Temple University.
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