Store Manager Resume Examples & Templates

Important Resume Sections

1. Contact Information

   Start writing your resume by including your contact details at the top of the page. Include the following information: 

   • Full name
   • City
   • State 
   • ZIP code
   • Phone number
   • Professional email address

   If you have a LinkedIn profile, online portfolio or professional website, add those as well. 

2. Resume Summary

   Your resume summary serves as your professional introduction to the employer. The goal is to hook the hiring manager into reading the rest of your resume. In no more than three sentences, highlight the most significant skills and achievements that qualify you for the role. 

   Here is a sample store manager resume summary: 

   “Experienced store manager with over five years of success in driving sales, managing staff, and optimizing daily operations in high-volume retail environments. Proven track record of increasing profitability through effective inventory management, customer service excellence, and targeted promotional strategies. Strong leadership skills with a focus on team development, efficiency, and delivering exceptional customer experiences.”

   If you’re starting or are changing careers, use a store manager resume objective instead. 

3. Skills

   The skills section is another opportunity to show the hiring manager your top qualifications. Include six to eight soft skills and hard skills relevant to the role. 

   Here are eight skills you can include in your retail store manager resume: 

   • Leadership: A store manager uses leadership skills to foster a productive work environment, resolve conflicts and ensure employees perform at their best. 
   • Customer service: Solid customer service skills are essential to resolving complaints, addressing inquiries and enhancing the shopping experience. 
   • Profitability optimization: Analyzing data and promoting the best-selling products to drive sales, meet revenue targets and maximize the store profitability. 
   • Inventory control: An efficient store manager tracks stock levels, conducts regular inventory checks and makes intelligent purchasing decisions to ensure products are always available while minimizing overstock and waste. 
   • Financial acumen: Store managers must be knowledgeable in managing store budgets, handling cash flow, and controlling expenses to meet financial goals. 
   • Problem-solving: Strong problem-solving skills allow store managers to quickly and efficiently resolve issues involving staff, customers or operations. 
   • Merchandising strategies: Store managers utilize merchandising techniques to enhance product visibility and encourage purchases. 
   • Communication: Excellent interpersonal skills allow store managers to build rapport with the staff and foster a positive customer shopping environment. 

4. Work History

   Your resume’s work history section lists relevant employment experiences in reverse chronological order. Always include the respective company names, dates and locations. 

   When applicable, write measurable accomplishments to show your ability to drive success.

   Here’s an example: 

   Store Manager | Essential Goods
   Cleveland, OH | March 2018 – Present

   • Developed and implemented targeted merchandising strategies, leading to a 20% increase in monthly sales over two years.
   • Improved customer satisfaction ratings by 15% through enhanced training programs and hands-on leadership in resolving complaints.
   • Reduced inventory loss by 10% through tighter stock controls and loss prevention measures.

5. Education

   While a formal degree is not required for retail work, include any educational background that equipped you for the store manager position. Write the institution’s name, degree, and graduation year. See how it might look: 

   Cleveland State University
   Bachelors in Business Administration
   June 2016