Restaurant Shift Manager Resume Examples & Templates
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Culinary restaurant shift managers play a pivotal role in ensuring the smooth operation of a culinary establishment. They effectively balance front-of-house and back-of-house responsibilities to maintain high customer satisfaction and operational efficiency.
With our expertly crafted resume samples and professional tips, we’ll help you develop a resume highlighting your adeptness in building strong team relationships. These skills are essential for any successful restaurant shift manager looking to advance their career in the culinary industry.
Start by editing this sample resume for a restaurant shift manager job, or explore our library of customizable resume templates to find one that matches your unique style.
Restaurant shift manager resume example (text version)
Amy Huges
Hollywood, FL 33020
555 555 5555
(555) 555-5555
example@example.com
Professional Summary
High-energy restaurant shift manager with over 10 years of experience in restaurant settings. Efficient and enthusiastic with strong knowledge of the food and beverage industry. Proficient in managing high-volume operations. Manages multiple covers while motivating and supervising teams. Innovative and resourceful team player with expertise in creating an excellent work atmosphere.
Work History
November 2020 – Current
Carrousel Club – Hollywood, FL
Restaurant Shift Manager
- Oversee restaurant operations, organize the schedules of 25 staff members and review workloads to maximize productivity.
- Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.
- Monitor food preparation to ensure orders are completed quickly and no product is wasted.
- Keep the dining area clean with effective oversight and crew assignments.
- Answer customer service issues quickly and ensure total satisfaction from all guests.
September 2016 – October 2020
Hard Rock Cafe – Hollywood, FL
Assistant Shift Manager
- Opened and closed the location, and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed inventory of 2,000 items for all shifts and ordered supplies.
- Trained five new employees on proper food handling and safety procedures.
- Outlined shift duties and created signage to keep employees informed of procedures.
- Maintained total restaurant cleanliness for every shift and ensured the following shift would have a clean facility to transition.
June 2013 – August 2016
MOD Pizza – Hollywood, FL
Crew Member
- Took over 50 customers’ orders per shift and coordinated with the kitchen on special requests.
- Completed orders as kitchen cook on alternating shifts, following recipes and accommodating customer dietary issues.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Addressed guest needs, questions or concerns to create an optimum experience onboard.
- Prepared products following restaurant, health and safety standards and procedures.
Skills
- Customer-oriented
- Strong leader
- Supervisory skills
- Training and mentoring
- Adaptable
- Staff development talent
- Operational improvements
- Reliable and dependable
- Hiring and recruitment
- Able to stand entire shift
Education
- June 2016
Florida International University Miami, FL
Bachelor of Science Hospitality Management - Specialization in Restaurants and Culinary
Certifications
ServSafe Manager Certification – (2023)
Important resume sections
Contact details
Add your contact information to the top of your resume so hiring managers can contact you for an interview. As our sample resume for a shift manager at a restaurant shows, your contact information must include your full name, city, state and ZIP code, phone number and professional email address. If you have a LinkedIn profile, add this last. See how to write a resume for additional tips and examples from career experts.
Personal statement
A restaurant shift manager resume summary is a three-to-five-sentence statement that tells the hiring manager how long you’ve been in the industry, your strongest job-relevant skills and one or two quantifiable accomplishments that speak to your positive impact in past roles. For example:
“Dynamic and dedicated restaurant shift manager with over six years of experience in fast-paced dining environments. Expert in overseeing daily operations, staff coordination, and customer service excellence. Proven track record of increasing staff efficiency and reducing operational costs through effective management and procedural adjustments. Strong leadership and communication skills, demonstrated by a history of successfully motivating teams to exceed service expectations and achieve customer satisfaction goals.”
Explore our expertly crafted examples for insights on crafting an effective resume summary for restaurant shift managers. If you are entering the field as a newcomer, consider writing a resume objective that focuses on your eagerness to learn and contribute to restaurant success instead.
Skills
Use bullet points to clearly outline your resume skills, making sure to balance hard skills and soft skills relevant to the responsibilities of a restaurant shift manager. Here are some essential skills to consider including:
- Operational Management: Proficient in overseeing daily restaurant operations, ensuring everything runs smoothly and efficiently from open to close.
- Time Management: Exceptional ability to manage time effectively, juggling multiple tasks simultaneously while prioritizing duties to meet the fast-paced demands of the restaurant environment.
- Communication: Strong verbal and written communication skills, crucial for coordinating with kitchen staff, interacting with customers, and liaising with suppliers.
- Staff Supervision and Training: Skilled in managing, motivating, and training staff to ensure top performance and adherence to restaurant standards.
- Inventory Management: Experienced in managing inventory levels, ordering supplies, and negotiating with vendors to control costs without compromising quality.
- Customer Service Excellence: Committed to maintaining high customer service standards to enhance guest experiences and foster repeat business.
Ensure your resume matches the specific skills mentioned in the job description you are applying for. Refer to our sample resumes for more examples of how to format this section effectively for a restaurant shift manager’s role.
Work history
Your resume must include a detailed work history section. Begin with your most recent job, listing the company name, location, and the dates of your employment.
For each position, provide three bullet points that focus on measurable achievements, highlighting your contributions and the positive impact you had.
Below are examples tailored for a restaurant shift manager:
- Spearheaded the implementation of a new scheduling system that reduced staff overtime by 15% while maintaining service quality during peak hours.
- Negotiated with food suppliers to lower ingredient costs by 10%, significantly reducing overall operational expenses without compromising quality.
- Developed and introduced a customer feedback system that improved guest satisfaction scores by 20% through targeted enhancements in service and menu offerings.
Explore our resume examples for restaurant shift managers to see additional samples of effective work history sections.
Tailor each point to reflect your specific experiences and achievements, ensuring that they demonstrate your capability and readiness for the role you are applying for.
Education
Your resume should feature a well-organized education section that highlights your academic background. Start with the highest level of education you have achieved and list your qualifications in reverse chronological order. Use bullet points for clarity and include the name of each institution, its location, and your graduation year.
If your educational background does not include college, list your high school information and any relevant courses or training programs you’ve completed that are pertinent to the restaurant management field. This might include certifications in food safety, customer service excellence, or other industry-specific workshops.
For more guidance on formatting and presenting your educational achievements on your resume, explore our tips and examples tailored for restaurant shift managers. This section demonstrates your readiness and suitability for a managerial role within the restaurant industry, even if a traditional college education is not a component of your background.
See why MyPerfectResume is a 5-star resume builder
Action words for your resume
To make your resume stand out from the rest, use a combination of strong action verbs and numbers when describing your experience and achievements.
Here’s a short list of perfect action words for a shift manager at a restaurant resume:
- Monitor
- Supervise
- Lead
- Organize
- Oversee
- Delegate
- Resolve
- Maximize
- Manage
- Order
- Train
- Outline
- Maintain
- Coordinate
- Implement
- Optimize
- Enforce
- Collaborate
- Motivate
Want more inspiration? We have 800+ resume examples to help you write a professional restaurant shift manager resume.
Best skills for your resume
Review the job description closely and match the required skills to your capabilities and traits. You’ll want to include a mix of technical and interpersonal skills.
Below are some key skills you might want to feature on your resume for a restaurant shift manager position:
- Staff training and mentoring
- Hiring and recruitment
- Menu planning
- Operations management
- Knowledge of food safety and sanitation regulations
- Financial management
- Cash handling
- Budgeting
- Cost control
- Inventory control
- Conflict resolution
- Task delegation
- Workflow planning
- Scheduling
- Organization
- Customer service
- Leadership
- Communication
- Teamwork
- Time management
- Multitasking
- Problem-solving
- Swift decision making
Need a professional resume now? Our Resume Builder has all the tools you need to create an attention-grabbing resume in minutes! Just fill in one of our templates and then you can make edits as you go, download your finished resume and save it in any file format you want. It’s that easy!
Certifications for your resume
To secure a position as a restaurant shift manager, a high school diploma and relevant work experience in the industry are typically sufficient.
While certification is not strictly necessary, possessing one or more professional certifications can significantly bolster your resume.
Such credentials demonstrate your dedication to your career and validate your skills and knowledge to potential employers, potentially setting you apart from other candidates.
Boost your restaurant shift manager resume by pursuing one or more of the following certifications:
- Certified Restaurant Manager (CRM)
- ServSafe Manager Certification
- Food Handlers Card
Pair your resume with a matching cover letter
FAQ
What should a restaurant shift manager put on a resume?
When assembling your resume for a restaurant shift manager position, it is crucial to include all the sections discussed earlier. Enhance your resume by incorporating a blend of hard and soft skills that underscore your qualifications for the managerial role.
Detail your relevant work experience to demonstrate your competency in restaurant management tasks. Remember to list any certifications or specialized training you have completed.
Highlight specific achievements from your previous roles to make your resume stand out. Use quantifiable metrics to illustrate the direct impact of your contributions, such as improvements in customer service ratings or reductions in operational costs.
Also, ensure you incorporate keywords from the job listing. This is essential for effectively passing through applicant tracking systems (ATS). If you are unsure of how to format your resume or what to include, consider utilizing one of our professionally designed resume templates.
These templates provide structured guidance and ensure that you cover all necessary aspects to present a compelling application.
How long should a resume for a restaurant shift manager role be?
For a restaurant shift manager role, aim to keep your resume concise, ideally limited to a one-page resume.
Applicants with more than 10 years of relevant professional experience might justify extending to a two-page resume, but this is generally unnecessary.
Focus on including information directly related to the job you’re applying for. Highlight your skills, work experience, and qualifications that meet the position’s specific requirements.
Avoid cluttering your resume with irrelevant details, such as hobbies unrelated to food service, which do not add value to your candidacy for a management role.
Our sample resume for a shift manager demonstrates how to consolidate your key information into a single page effectively.
How many bullet points should you include under each job in a restaurant shift manager resume?
For each role listed in the work history section of your restaurant shift manager resume, aim to include between three and six bullet points.
It is crucial that each bullet point effectively contributes to showcasing your qualifications and achievements. Avoid padding your resume with exaggerated responsibilities or irrelevant details, as hiring managers can easily spot these and may undermine your credibility.
Instead, prioritize bullet points directly relevant to the restaurant shift manager position you are applying for, focusing on responsibilities and accomplishments that align closely with the job description.
If you find it challenging to narrow down your experiences, concentrate on those tasks that demonstrate key skills and successes most pertinent to the role. For additional support in crafting a standout resume, consider using our Resume Builder, which offers structured guidance and professional tips.
Best practices
- Quantify your business management successes to demonstrate the impact of your skills and experience.
- Employ dynamic verbs to add energy and clarity to your descriptions, making your contributions stand out.
- Customize your resume for each business management position by incorporating keywords and skills from the job description.
- Ensure your resume format is compatible with applicant tracking systems (ATS) and easy for recruiters to read, using clear fonts and organized layouts.
- Misrepresent your background. Always be truthful about your qualifications and experiences. Exaggerations or falsehoods can damage your professional reputation.
- Overstate your abilities. Avoid claims like being the “most competent business management professional ever.” Stick to factual and professional language.
- Include irrelevant personal details. Leave out non-professional information such as ethnicity or age that does not pertain to your business management capabilities.
- List non-relevant skills. Only include skills and experiences directly related to the business management role you are applying for to keep your resume focused and relevant.
- Skip proofreading. Thoroughly review your resume for any spelling or grammatical errors. A polished, error-free resume reflects your professionalism and attention to detail.
Interview tips
Research.
Before your job interview, investing time to research the company and the broader restaurant industry can substantially enhance your preparation and showcase your deep interest in the role. Here are several crucial areas you should explore to prepare effectively:
- Company background: Acquaint yourself with the restaurant’s history, size, and location. Understand the types of cuisine offered, signature dishes and their target customer base. This knowledge will allow you to align your experiences and skills with the restaurant’s values.
- Industry trends: Delve into current trends, challenges, and opportunities in the restaurant industry. Are there emerging cuisines or dining concepts? What are the new standards in restaurant operations, especially regarding health and safety? This information will prepare you to discuss how you can help the restaurant adapt to or capitalize on these trends.
- Competitors: Research the main competitors in the local area or within the same cuisine niche. Understanding what these competitors excel in or lack can help you articulate strategies you might implement to enhance the restaurant’s competitive edge.
- Company culture and values: Learn about the restaurant’s core values, mission and work environment dynamics. For instance, is there a particular emphasis on sustainability or community involvement? Grasping these details can help you demonstrate how your personal values and management style align with the company’s culture.
Thorough research in these areas prepares you to handle interview questions confidently and highlights your commitment to the role. Demonstrating such a level of preparation can significantly distinguish you from other candidates, showing that you are not just looking for any job but are specifically interested in contributing to their particular establishment.
Practice.
Practice does make perfect. To prepare for your interview, start by reviewing the most common interview questions, such as:
Also, think about some possible behavioral questions, such as:
- Describe a time when you had to face a stressful scenario.
- Talk about a time when you were under a heavy workload. How did you handle it?
- Talk about a time when communications broke down, and the person you talked with misunderstood you.
Also, prepare for job-specific questions, including:
- How do you handle conflict between staff members in a busy restaurant environment?
- Can you describe a time when you had to manage a hectic shift? What strategies did you use to ensure smooth operations?
- What methods do you use to train and motivate your team?
- How do you handle a dissatisfied customer? Can you provide an example of a time you turned a negative customer experience into a positive one?
Write down two or three possible answers for each question, then practice answering them with a friend or family member.
Ask questions.
Always have at least three questions for each person you speak with during the interview process. Doing so shows that you’re interested and have been paying close attention.
Some questions you might ask for a restaurant shift manager job are:
- What are the biggest challenges currently facing your restaurant?
- Can you describe the team I would be managing? What are their strengths and areas they need to develop?
- How does this restaurant measure the success of a shift manager? What are the key performance indicators?
- What are the common traits of your most successful managers?
Can you tell me more about the training and development opportunities for staff and management within the restaurant?
Prepare references.
Have professional references ready before you enter your interview — you never know if the hiring manager might want to contact them immediately. Ask a former manager and two former colleagues who can speak about your performance and food service experience and who you know will give you an excellent review.
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How we reviewed this article
Since 2013, we have helped more than 15 million job seekers. We want to make your career journey accessible and manageable through our services and Career Center’s how-to guides and tips. In our commitment to bring you a transparent process, we present our Editorial Process.
Sources
Bureau of Labor Statistics, “Occupational Outlook Handbook: Food Service Managers”
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Restaurant Shift Manager
Dr. Jasmine Escalera, a seasoned Career Expert with 15+ years of experience, dedicated to supporting professionals in finding the right roles, fostering inclusive workplaces, and advocating for equitable pay.
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