Customer Service Agent Cover Letter Example & Templates
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Customer service agent cover letter (text)
Natalie Hill
Tucson, AZ 85701
(555) 555-5555
example@example.com
April 26, 2023
Juan Rosado,
Ironclad Protection’s
Tucson, AZ 85701
Phone: 555-555-5555
E-Mail: example@example.com
Dear ,
Looking for a dynamic call center representative? Search no further because I am ready for the job. With over 13 years of experience as a call center representative, I will step in and make an immediate contribution to Ironclad Protection’s continued success.
You are seeking someone who can answer a high number of calls per hour and resolve issues quickly and that is exactly what I am prepared to do. As a call center representative, I maintain a high degree of professionalism while performing above expectations assisting over 100 customers per day and ensuring high levels of customer satisfaction. In addition, I am a critical thinker, a strong problem solver and a people person.
These experiences have strengthened my capabilities in critical thinking and problem-solving, including keen attention to detail and accuracy. My expertise in customer service, advanced filing techniques and multitasking abilities make me a great addition to your team.
I look forward to meeting with you in person this week and discussing the details of this position. In the meantime, please find my resume attached.
Thank you for your consideration.
Sincerely,
Natalie Hill
How to format a customer service agent cover letter
A cover letter is an introduction to hiring managers. It allows you to show your personality, professionalism and expand on your resume accomplishments while making a human connection. It’s a lot for a one-page document, and we’ll help you create it!
Let’s start with the basics: the cover letter format.
Use the business format for your customer service agent cover letter
The standard business letter format is perfect for your customer service agent cover letter.
Use 1 and ¼ inch margins on all sides, single space and left alignment on your one-page document.
Your customer service agent cover letter example must also include:
- A header with your name, city, state, ZIP code and telephone number.
- A greeting: Use the person’s full name and avoid including titles, like Mr., Ms. Mrs, and use the hiring manager’s name or title. For example, “Dear John Smith.” In case you cannot find a person to address, Dear Sales Department.
- A simple closing: Keep it simple, “Best regards” or “Respectfully” will suffice.
Find the right cover letter template to ensure your customer service agent cover letter format is perfect. Our Cover Letter Builder will do the work for you and help you pass the application tracking systems (ATS). Your customer service agent cover letter will be ready in minutes.
How to write a customer service agent cover letter
Start with a compelling introduction
Be clear, concise and direct. Hiring managers will scan your letter in seconds; you should hook them from the start. Use an elevator pitch approach and present your strongest qualities, why you want to work for this company in this role and why you’re the best person for the job.
Use accomplishments to explain why you’re a great fit for the role
In one or two paragraphs, show what you bring to the table. Using examples of your accomplishments s to show your career experience and your hard and soft skills. Make these paragraphs strong by using action verbs and and keywords from the job description to explain.
Close with a call to action
Like our customer service specialist cover letter example, write a strong call to action., Politely and confidently invite the hiring manager to get in touch, thank them for considering your application and provide your contact information. Use clear and captivating language, be professional and showcase your enthusiasm for the role.
Pair your customer service agent cover letter with a matching resume
Customer service agent cover letter FAQ
How do you write a good customer service agent cover letter?
Before you start writing, save the job description and use it to tailor the content of your cover letter. To write a good customer service agent cover letter, start with a compelling introduction, use specific accomplishments to explain why you’re a great fit for the job, and close with an invitation to contact you. Tailor your letter to the job description, highlight your skills and experience and be concise yet engaging.
Do I need a customer service agent cover letter?
Yes, you do. A customer service agent cover letter completes your application. It also allows you to connect with managers and show what you bring to the table. While a resume provides a snapshot of your professional career, a cover letter fills in the blanks. Cover letters tell hiring managers who you are and why you want the job. More than that, they provide the opportunity to explain career gaps, recent moves to another geographic location or a career move.
How long should a cover letter be?
Your cover letter for a customer service agent job should not exceed one page, which is around 250–500 words. Choose your strongest job-relevant skills and accomplishments to wow the reader. You’ll be able to expand more once you get the interview.
Do’s and don’ts for building a customer service agent cover letter
- Address the recruiter or hiring manager directly.
- Explain what attracted you to the company in one or two sentences.
- Customize your customer service agent cover letter for the job.
- Include keywords from the job description throughout.
- End with a clear call to action.
- Proofread your cover letter more than once.
- Write a generic customer service agent cover letter.
- Write more than one page.
- Use generic salutations, like “To Whom It May Concern.”
- Regurgitate your customer service specialist resume.
- Rely on automatic grammar or spell checkers.
- Write a fan letter, even if it is your dream job.
Resume examples for the next step in your customer service career
- Customer Experience Manager Resume
- Customer Service Assistant Manager Resume
- Customer Service Representative
- Call Center Representative Resume
- Customer Service Advisor Resume
- Banking Representative Resume
- Summer Camp Counselor Resume
- Call Center Team Leader Resume
- Work At Home Agent Resume
- Customer Relationship Officer Resume
- Customer Service Supervisor Resume
- Call Center Quality Analyst Resume
- Client Service Specialist Resume
- Customer Service Student Resume
- Director Of Member Services Resume
- Customer Success Manager Resume
- Call Center Manager Resume
- Camp Counselor
CV examples for the next step in your customer service career
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Customer Service Agent Cover Letter Example
Nilda Melissa is a Certified Professional Resume Writer who has written for The Washington Post and Latina Style Magazine. She has a master's in Journalism from Columbia University and is a member of the National Association of Hispanic Journalists.
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