Administrative Assistant Resume Guide + Tips & Examples

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert Last Updated: January 08, 2024
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Administrative assistants are gatekeepers, confidants and above all, dedicated professionals that keep companies running smoothly. A career as an administrative assistant can open doors at your dream company. These administrative assistant resume examples will take your document to the next level. 

With this guide, you can create or edit your existing administrative assistant resume to highlight your administrative skills, calendar management expertise and those interpersonal skills that set you apart from the competition. 

Start by editing this administrative assistant resume template, or explore our 40+ resume templates to find the best one for you.

Administrative assistant resume example (text version)

Sasha Cooper

Philadelphia, PA 19111
(555) 555-5555
example@example.com

Professional Summary

Dedicated and results-driven administrative assistant with a solid track record of 10 years in providing seamless administrative support to executives and teams. Skilled in calendar management, travel coordination and document preparation. Adept at handling confidential information and maintaining a high level of professionalism. Known for efficient multitasking and exceptional organizational abilities.

Work History

November 2019 – Current
AFG Inc. – Philadelphia, PA
Administrative Assistant

  • Coordinate and manage executive calendars, scheduling appointments, meetings and conferences.
  • Create, edit and proofread various documents, presentations and reports, ensuring accuracy and adherence to company standards, minimizing errors in communication materials by 96%.
  • Oversee daily office operations and implement a supply tracking system, reducing waste and lowering procurement costs by 20%.

September 2016 – October 2019
Robert Half – Philadelphia, PA
Secretary

  • Organized monthly meetings and domestic and international travel arrangements, including booking airfare, hotel and ground transportation for 12 staff members.
  • Implemented a digital filing system, reducing document retrieval time by 25% and minimizing the risk of data loss or misplacement.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.

June 2013 – August 2016
Prime Connections – Philadelphia, PA
Receptionist

  • Efficiently managed the front desk, greeting over 100 daily visitors, answering calls and directing inquiries to appropriate personnel.
  • Managed incoming and outgoing mail and packages, ensuring timely distribution and accurate record-keeping.
  • Achieved a 95% accuracy rate in data entry, minimizing errors and facilitating more reliable reporting for management.

Skills

  • Record keeping
  • Spreadsheet management
  • Enterprise resource planning (ERP)
  • Customer service
  • Microsoft Office
  • Database management
  • Communication and teamwork
  • Time management

Education

Temple University Philadelphia, PA
BBA Business Management

Certifications

Certified Administrative Professional (CAP) – (Updated 2023)
Microsoft Office Specialist (MOS) Certification – (2021)

Important resume sections

  1. Contact details

    A bold header with your current contact information is the start of your administrative assistant resume. Include your full name, city and state. Add your phone number and a professional email address. Finally, include your professional website or LinkedIn profile.

  2. Personal statement

    Display your best skills and related work experience in your administrative assistant resume’s professional summary

    In no more than five sentences, let the recruiter know: your years of experience, one or two relevant professional accomplishments and your strongest skills. 

    For example: 

    Effective administrative assistant with five years of experience. Expert in calendar management and safekeeping confidential information. Adept at implementing organizational systems that reduce the likelihood of documents getting lost by 95%.

  3. Skills

    Use bullet points to create a balanced skills section on your administrative assistant resume.  Include hard skills like calendar management, Google Workspace and project management tools, and soft skills like time management, foreign languages, and excellent written and verbal communication. 

    If this is your first job, include transferable skills from other employment, training or school. 

    Use the job description to tailor your resume to the administrative assistant position.

  4. Work history

    Build the work history section of your administrative assistant resume in reverse-chronological order. Add the company names, locations and dates of employment and, for every job, include a bulleted list of three measurable accomplishments. 

    For example:

    Administrative Assistant

    The Big Company February 2021-current

    • Improved scheduling system, resulting in a 35% error reduction and a 15% increase in meeting productivity. 
    • Maintained secure filing systems for the C-suite, ensuring company policy and regulation compliance. 
    • Awarded Employee of the Year 2022 for improving workflow, reducing travel costs by 20% and anticipating staff needs. 

    If you’re applying for your first administrative assistant position, include other relevant work experience, like volunteer experiences, community services and professional projects. 

     

  5. Education

    Start your administrative assistant resume’s education section with your highest degree and include the educational institution’s name, the degree and graduation year — if you graduated in the last 10 years. 

    No college? No problem! List your high school and any other post-high school course or training you’ve completed. 

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Best practices

  • Use measurable achievements to describe your abilities and experience as an administrative assistant. 
  • Use action words to make an impact on your administrative assistant resume.
  • Tailor your resume to your target administrative assistant job.
  • Use keywords from the job description throughout your administrative assistant resume.
  • Format your administrative assistant resume so that it’s easy to read by ATS software and human eyes.
  • Lie about your administrative assistant experience and skills.
  • Boast that you’re the “best administrative assistant ever.”
  • Add skills and experience not pertaining to an administrative assistant.
  • Forget to proofread. An administrative assistant resume with errors is unprofessional.

Interview tips

  1. Research the prospective employer.

    Learn about the employer’s history, goals, values and people before your administrative assistant interview. This will prepare you for the interview and show your dedication and commitment.

  2. Practice at home.

    Prepare for the interview by practicing the most common interview questions, such as: 

    Find an interview partner, a person whose feedback you can trust, and practice. Ask them for feedback and work with them to improve your answers. 

    Pro tip: Practice in front of a mirror. Look at your facial expressions and body language, which hiring managers will notice. 

  3. Ask questions in your interview

    Prepare questions for the interviewer to help you learn more about the role, the employer and how this position fits into your career plans. For example:

    • What do you enjoy most about working for this employer?
    • Why did you choose to work for this employer? 
    • What’s the career path for this role?
    • What are you looking for now that your previous employee couldn’t provide?
    • What are your expectations for this position? 
    • How do you measure performance?

    Ask open-ended questions (What, How, Why) and allow the interviewer to answer before moving on to the next question. You can bring the questions written down in a small notebook or on your phone.

  4. Round up your references.

    Reach out to former managers, colleagues, teachers and people able to vouch for your career to be potential references. Explain to them where you are in the process and if they should expect a phone call or email. Don’t forget to ask if they could write a letter of recommendation for you.

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